Shipping & Returns

Shipping

Lead time and shipping varies depending on the product. Information will be specified in each product description.

Returns

If you are not 100% satisfied with your purchase, simply send it back within 14 days and we’ll refund the full cost of the item minus shipping costs.

Requirements:

  • We must receive the item within 14 days of delivery.
  • We will not cover return shipping fees; all return shipping charges are the customer’s responsibility.
  • It must arrive back at Evan & Katelyn undamaged. If the order arrives damaged, we cannot provide a refund and you will need to file a claim with your shipping company.
  • Once the item is returned undamaged within the 14 day window, we will provide a full refund for the purchase price of the product. The original shipping charges are non-refundable.
  • Once the item arrives safely, we will inspect it and issue a credit to the same form of payment that was used to make the original purchase.